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About the Club
What is Crossings? How does it work?
What are the benefits of membership?
How do I join the Club?
How is your selection determined?
How do I earn Member Credits?
How and when can I use Member Credits?
Do I have to make a purchase every month...
Do Member Credits expire?
What happens to my Member Credits if I c...
Using the Website
How do I search for a book on the site?
How do I change my password?
Help! I've forgotten my password.
How do I change my email address?
How do I decline this month's Featu...
What forms of payment do you accept?
How do I update my credit card informati...
How do I add PayPal as my default paymen...
Can I be billed for my purchases?
Shipping & Returns
How much is shipping?
Where do you ship?
What is your return policy?
How do I return an item?
I received a damaged or incorrect item. ...
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